RETURN/EXCHANGE POLICY:

  • New and unopened items can be returned within 2 weeks of delivery for a full refund.
  • The customer is responsible for return shipping cost. Customers must return items in an unused condition with all materials included in the original shipment.
  • The refund process will begin after the item is received and inspected by our team.
  • Once the item is declared as defected by our quality inspection team, we will return the original amount and bear the shipping cost.
  • Items on sale are not returnable or exchangeable.

You can directly contact us on these numbers for further details:

042 36631993

042 37335778

Customer care email address: Stones.beads@gmail.com

Order Notification email address: Stones.beads@gmail.com