- New and unopened items can be returned within 2 weeks of delivery for a full refund.
- The customer is responsible for return shipping cost. Customers must return items in an unused condition with all materials included in the original shipment.
- The refund process will begin after the item is received and inspected by our team.
- Once the item is declared as defected by our quality inspection team, we will return the original amount and bear the shipping cost.
- Items on sale are not returnable or exchangeable.
You can directly contact us on these numbers for further details:
Customer care email address: Stones.email@example.com
Order Notification email address: Stones.firstname.lastname@example.org