Because many of our pieces are hand-finished to order, please allow a short processing window for your order to be prepared, quality checked and packed before it is handed to our courier. This is separate from the transit time listed below.

Cash on delivery orders are shipped after a phone call confirmation with the customer, to make sure someone will be available to receive and pay for the parcel.

TCS is our primary shipping agent within Pakistan. Deliveries typically take 1 to 2 days for shipments within Punjab, and 2 to 4 days for other provinces, once your order has been dispatched. Prefer to collect in person instead? Find your nearest store on our store locator.

UPS is our preferred partner for international shipments. Parcels typically take 7 to 12 days to reach their destination, once dispatched. For the most current delivery estimates, please check the local country site of UPS for your destination, or see our International Shipping Rates page for country by country detail.

International orders may be subject to customs duties, import taxes or clearance fees charged by your country's customs authority on arrival. These charges are set independently by each country and are the responsibility of the customer; we are not able to predict or cover them on your behalf.

Once your order is handed to our courier, you will receive a tracking number by email or WhatsApp so you can follow it to your door. If you cannot locate your tracking details, reach out to us directly and we will look it up for you.