Question: What sizes are available in copper and brass bangles?

Answer: For most of the copper/brass items we have three sizes available.

• S (2.25 inches), M (2.37 INCHES) and L (2.50 inches).
• Some items are one size fits all

Question: What sizes are available in silver and gold rings?

Answer: The sizes available are mentioned with the product. Please follow the size chart for further clarity

Question: Do you have a physical store location?

Answer: Our manufacturing unit is in Lahore, Pakistan, We don’t have a brick and mortar store, you can place an order online or visit our unit.

Question: If I provide you with my own design, will you manufacture the product for me?

Answer: We generally do not take individual orders for making jewelry item. If the order is in bulk we will work on it

Question: Are your gemstones real and natural?

Answer: We guarantee that precious and semi-precious, we use in our products, are real and not lab grown. Some stones have been color enhanced to make them more appealing to the customer.

Question: How can I pay?

Local Customer:
Local customers can pay by cash on delivery, credit/debit card and bank transfers.
Credit/Debit card payments are 3D secure. For extra fraud protection, 3D Secure requires customers to complete an additional verification step with the card issuer when paying. Typically, you direct the customer to an authentication page on their bank’s website, and they enter a password associated with the card or a code sent to their phone. If you have not set up an authentication service with your bank, payment will be rejected.

International Customer:
International payments can be made using credit/debit card. Bank transfers are only available from a business account to Orah Jewels business account. Please do not send payments using a consumer bank account due to State Bank of Pakistan restrictions on such payments. Contact us if you wish to transfer money from abroad.

Prices are shown, in the local currency, of your host country but during the checkout process , the currency will be shown in Pakistani rupees.

Credit/Debit card payments are 3D secure. For extra fraud protection, 3D Secure requires customers to complete an additional verification step with the card issuer when paying. Typically, you direct the customer to an authentication page on their bank’s website, and they enter a password associated with the card or a code sent to their phone. If you have not set up an authentication service with your bank, payment will be rejected.