FAQS – Orah Jewels

Q: What types of jewelry does Orah Jewels and Crafts offer? A: Orah Jewels and Crafts offers a wide range of exquisite jewelry including earrings, necklaces, bracelets, rings, pendants, tasbihs and home décor products
Q: What materials are used in Orah Jewels and Crafts' jewelry? A: Orah Jewels and Crafts' jewelry is crafted using high-quality materials such as sterling silver, gold and brass and gemstones, ensuring durability and timeless beauty.
Q: How can I choose the right gemstone jewelry from Orah Jewels and Crafts? A: Orah Jewels and Crafts offers a variety of gemstone jewelry. Consider your personal style and preferences, as well as the meaning and properties associated with each gemstone, to find the perfect piece for you.
Q: Are the gemstones in Orah Jewels and Crafts' jewelry authentic? A: Yes, Orah Jewels and Crafts sources genuine and natural gemstones for their jewelry, ensuring that each piece showcases the unique beauty and energy of the gemstone.
Q: What gemstones are commonly used in Orah Jewels and Crafts' jewelry? A: Orah Jewels and Crafts incorporates a wide range of gemstones in their jewelry collection, including but not limited to lapis lazuli, emerald, ruby, tourmaline, nephrite jade, aventurine, k2 jasper, red jasper, and amazonite.
Q: What factors should I consider when selecting gemstone jewelry from Orah Jewels and Crafts? A: Consider the gemstone's color, meaning, and energy, as well as how it complements your skin tone and personal style. Orah Jewels and Crafts' team can also provide guidance to help you choose the perfect gemstone jewelry.
Q: Can I request custom gemstone jewelry from Orah Jewels and Crafts? A: Orah Jewels And Crafts does not accept custom jewelry requests.
Q: How can gemstone jewelry from Orah Jewels and Crafts enhance my style? A: Gemstone jewelry from Orah Jewels and Crafts adds a touch of elegance and individuality to your style. The vibrant colors and unique properties of gemstones make a statement and reflect your personality.
Q: Are Orah Jewels and Crafts' gemstone jewelry pieces suitable for special occasions? A: Yes, Orah Jewels and Crafts' gemstone jewelry is perfect for special occasions, adding a touch of sophistication and meaning to your ensemble. It also makes for meaningful and memorable gifts.
Q: How do I care for gemstone jewelry from Orah Jewels and Crafts? A: To maintain the beauty of your gemstone jewelry, gently clean it with a soft cloth and store it in a separate box or pouch to prevent scratching. Avoid exposing it to harsh chemicals or excessive heat.
Q: Do you have a physical store location? A: Our manufacturing unit is in Lahore, Pakistan. We do not have our own brick and mortar store. We do display some products at Yoku Concept Store, MM Alam Road, Lahore and Tali Store , Karachi.
Q: What sizes are available in silver and gold rings? A: The sizes available are mentioned with the product. Please follow the size chart for further clarity. To order a customized size please reach us.
How can I pay?
Local customers can pay by cash on delivery, credit/debit card and bank transfers. Credit/Debit card payments are 3D secure. For extra fraud protection, 3D Secure requires customers to complete an additional verification step with the card issuer when paying. Typically, you direct the customer to an authentication page on their bank’s website, and they enter a password associated with the card or a code sent to their phone. If you have not set up an authentication service with your bank, payment will be rejected.
International Customer: International payments can be made using credit/debit card. Bank transfers are only available from a business account to Orah Jewels business account. Please do not send payments using a consumer bank account due to State Bank of Pakistan restrictions on such payments. Contact us if you wish to transfer money from abroad. Prices are shown, in the local currency, of your host country but during the checkout process , the currency will be shown in Pakistani rupees. Credit/Debit card payments are 3D secure. For extra fraud protection, 3D Secure requires customers to complete an additional verification step with the card issuer when paying. Typically, you direct the customer to an authentication page on their bank’s website, and they enter a password associated with the card or a code sent to their phone. If you have not set up an authentication service with your bank, payment will be rejected.

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